Homepage Test | Emplifi

Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

20,000+ brands trust Emplifi

The all-in-one platform empowering teams across the organization to drive real results on any digital or social channel

Social Marketing Leaders

Commerce Leaders

Customer Care Leaders

Social Marketing Leaders

Emplifi Social Marketing Cloud

Replaces: Hootsuite, Sprinklr, Sprout Social

Research, schedule, and publish engaging content on all popular social media platforms from one intuitive, industry-leading interface.

Boost publishing efficiency with AI-fueled automation (including GPT-3 support)
Make quicker decisions with real-time insights
Elevate brand authenticity with best-in-class UGC tools
Unify your teams using streamlined workflows

Commerce Leaders

Emplifi Social Commerce Cloud

Replaces: Bambuser, Bazaarvoice, Whisbi

Connect and convert today’s shoppers with the personalized experiences they crave — where they want, how they want.

Boost revenue and CSAT with one-to-one live video shopping and live customer care
Maximize your reach with one-to-many livestream events
Elevate brand authenticity with best-in-class UGC tools
Accelerate the buying process with strategically-placed ratings and reviews

Customer Care Leaders

Emplifi Service Cloud

Provide exceptional customer service, care, and support across your social and digital channels.

Support your agents with easy-to-use tools and next best actions
Help customers to help themselves with omni-channel chatbots
Make customer-centric decisions with voice of customer surveys
Measure and manage CX KPIs with advanced analytics

Title here

Walmart Hero

Social Marketing Cloud

Commerce Cloud

Delta-625x417

Service Cloud

Title here

100%

increase in the volume of reviews collected

36%

higher Average Order Value (AOV)

$2M+

saved in support and operations costs in the first three years

Delta-625x417

Emplifi - TrustRadius Best of 2023 Award

Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

Emplifi Quarterly Product Momentum Q4 2023

Emplifi releases product innovations for the holiday season; ahead of 2024 commerce technology assessments

Emplifi Press: Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue

Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue

Emplifi Press - Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine

Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine

Emplifi AI Breakthrough Award 2023 - Best Text Generative AI Solution

Emplifi AI Composer Wins Top Honors as "Best Text Generative AI Solution" in 2023 Artificial Intelligence Breakthrough Awards

Emplifi Press: Report Reveals Untapped Opportunities for Influencer Marketing in Key Industries

The State of Influencer Marketing 2023

Emplifi Authenticity Infographic

[Infographic] How customers pursue authenticity on the path to purchase and loyalty

Emplifi - How to use AI marketing tools to increase efficiency and boost results

How to use AI marketing tools to increase efficiency and boost results

Emplifi Press: Emplifi Reveals Nearly 90% of Consumers Say Customer Ratings and Reviews Have the Biggest Impact on Purchasing Decisions

[Report] Meeting the demands of the modern customer

Main image: Live video shopping stats

The live video shopping statistics brands can't ignore in 2023

Emplifi - Benefit of chatbots

12 chatbot benefits that make them a win-win for you and your customers

Forrester Consulting Study: Social Marketing Leaders Are In Critical Need of Integrated Data and Agile Technology

Forrester Consulting Study: Social Marketing Leaders Are In Critical Need of Integrated Data and Agile Technology

Emplifi Blog: Authentic content - 3 stats showing the impact of customer ratings, reviews, and UGC on purchase decisions

3 stats showing the impact of customer ratings, reviews, and UGC on purchase decisions

Emplifi - Live Commerce Trends

4 live commerce trends you need to know to stay ahead of the curve

Emplifi - Contact Center Industry Standards

9 important contact center industry standards (and how to achieve them)