Customer Success Stories

All stories

Industries

Consumer Packaged Goods

Media & Entertainment

Outpace your competition

We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.

Get a Demo

Consumer Packaged Goods

Social media marketing for CPG brands

Engage, delight, and convert with Emplifi’s all-in-one platform. Discover how you can amplify your brand presence, enhance customer satisfaction, and drive sales through tailored social media strategies.

Demo

Maximize impact and revenue with an all-in-one social media solution

Double engagement

CPG customers who switched to Emplifi doubled their engagement rates.

Boost campaign efficiency by 40%

With Emplifi's streamlined workflows and automation tools, brands experienced a 40% uptick in campaign efficiency, enabling quicker turnaround times and higher productivity.

Improve customer loyalty by 30%

With personalized engagement strategies powered by Emplifi, CPG brands have experienced a 30% increase in customer loyalty and repeat purchases.

Enhance feedback collection by 60%

Emplifi’s social listening and engagement features have enabled CPG companies to improve their customer feedback collection, providing valuable insights for product development and marketing strategies.

"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."

Lynna Kim Ecommerce Manager at Stanley

Read the full story

"Since beginning our relationship with Emplifi in 1998, we’ve seen an increase in the number of customer contacts we receive. We integrated (Emplifi) to connect with consumers personally, using their preferred channel and as a result, our internal team and our business partners are even more agile in responding to our consumers via social media."

Vicky Cherne Consumer Affairs & Customer Concerns Manager, Land O’Lakes

Read the full story

Social marketing

Stand out on social media and connect deeply with your audience. Emplifi’s social marketing tools help CPG brands engage customers, build loyalty, and achieve measurable growth.

Strengthen brand loyalty

Build a dedicated following with personalized, engaging content.

Boost engagement

Use AI-driven strategies to increase interactions with your audience.

Execute campaigns seamlessly

Ensure consistent messaging and effortless campaign management.

Maximize ROI

Optimize your marketing spend with targeted social media strategies that deliver results.

Demo

Social commerce

Turn social media into a sales powerhouse with Emplifi’s social commerce solutions. Showcase products, leverage authentic reviews, and partner with influencers to boost conversions.

Increase conversion rates

Convert social engagement into sales with optimized shopping experiences.

Showcase real reviews

Build trust with authentic customer feedback and user-generated content.

Effective influencer partnerships

Collaborate with influencers to extend your brand’s reach and credibility.

Actionable analytics

Use real-time data to refine your social commerce strategies and improve performance.

Demo

Social customer care

Deliver outstanding customer service with Emplifi’s social customer care solutions. Our platform helps CPG brands manage customer interactions efficiently, ensuring quick, reliable responses and effective issue resolution.

Proactive issue management

Address potential problems before they impact your brand's reputation.

AI-driven efficiency

Leverage AI and automation to quickly resolve issues and reduce operational costs.

Seamless feedback sharing

Use customer feedback to enhance products and services, fostering better customer relationships.

Clear customer insights

Easily share insights across your team to improve collaboration and decision-making.

Demo

Pronto para impulsionar sua experiência do cliente em redes sociais?

Descubra como a Emplifi aumenta a eficiência, gera mais receita e escala a gestão de redes sociais, seja com uma equipe pequena ou uma operação complexa.