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Travel & Hospitality

Social media marketing for travel and hospitality

Transform authentic guest stories into dynamic content that captivates your audience. Amplify your reach, enhance the booking journey, and deliver exceptional support – all while building a vibrant community of engaged travelers.

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Maximize impact and revenue with an all-in-one social media solution

2x bookings

Travel brands use Emplifi's solutions to create authentic and shoppable experiences, leading to increased average order value.

1.4x increase in conversions

Emplifi's comprehensive marketing tools empower travel and hospitality companies to drive more bookings and revenue.

Boost customer satisfaction scores by 30%

Emplifi’s user-centric engagement strategies drive a 30% increase in customer satisfaction scores (CSAT), resulting in happier and more loyal customers.

1.5x engagement

Drive deeper connections and more interactions with your audience for better insights, content, and care.

"Social media’s peer-to-peer content informs and inspires purchasing decisions because of its authenticity and first-person storytelling capabilities. When it comes to travel marketing, user-generated content is a goldmine hidden in plain sight."

Whitney Reynolds Director of Social Media, Kimpton Hotels

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"With Emplifi Social Marketing, we achieved the desired level of campaign governance. We created a unified place to continuously monitor the performance of the #StayCurious campaign, report on it in real-time through a custom dashboard, and optimize the results through AI recommendations."

Ahmad Dohjoka Media Planner

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"Implementing Emplifi in my daily life has allowed me to automate tasks that were previously performed manually. My team has been able to prioritize topics of inspiration and creativity, spending time creating more valuable content for our audience. It's incredible how easily we can get detailed insights from our posts."

Anaya Monserrat Senior Social Media Analyst

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"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."

Lindsey Riggs Director of Digital Marketing, The Cosmopolitan of Las Vegas

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Gather authentic content

Transform your guests’ travel memories into exciting content to boost engagement, connect with greater authenticity, and drive conversions across key digital channels.

AI-Powered

Leverage image recognition for visual search and automated tagging.

Easily distribute positive reviews and testimonials from happy guests.

Fast loading speed

Lightweight widgets ensure minimal impact on page load times.

Increase Bookings

Increase web traffic, and convert shoppers.

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Streamline content management

Maximize performance, streamline collaboration, and enhance efficiency with advanced social publishing and scheduling tools.

Omnichannel publishing

Streamline publishing across all of your channels seamlessly.

AI-powered

Harness cutting-edge AI to optimize content creation and publishing.

asset management

Create customized views specific to each team's needs, while maintaining enterprise-grade governance.

link in bio

Drive conversions with dynamic microsites, available across multiple social media sites, seamlessly integrated into your publishing workflow.

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Provide exceptional care

Elevate your brand’s guest experience with Emplifi Care. Streamline case management and deliver personalized solutions, ensuring that every guest receives exceptional service and support throughout their journey.

Advanced automation

Streamline every step of your customer care workflow with automation for assignments and case status.

EASY ONBOARDING

Onboard in days, not months, with Emplifi’s user-friendly solutions that enable easy setup and eliminate the heavy lift for IT.

third-party integrations

Effortlessly collaborate with CRM users, seamlessly escalating cases with complete context and data.

governance

Manage permissions, SLAs, audit trails, agent views, case information, and attributes with ease.

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Unify data and analytics

Consolidate all your reporting to gain a holistic view that empowers your marketing, commerce, care, and customer experience teams. Say goodbye to multiple tools and messy spreadsheets – simplify the process and ensure your entire organization is aligned.

Cross-platform insights

Easily aggregate and compare data across multiple touchpoints to better understand your audience.

Flexible analysis

Get a holistic view or drill down into campaigns and topics that align with your goals for powerful content analysis.

Collaborative views

Create customized views specific to each team's needs, while maintaining enterprise-grade governance.

User-friendly

Make reporting easy, with intuitive dashboards and visualizations that can be easily scheduled to your inbox.

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Gated Resource: The social media maturity journey guide