COMPANY OVERVIEW

About Emplifi

We help brands connect with customers through every digital touchpoint.

Emplifi by the numbers

20,000
Global brands represented
4 Billion
CX interactions managed per month
30+
Years of combined experience with our legacy brands
50+
AI products and features built in-house

Let's have a quick chat about how we can help you.

MISSION

Emplifi delivers growth, increased sales, and improved loyalty

We power exceptional digital customer experiences that increase revenue, build loyalty, and deliver actionable insights via a unified and comprehensive social platform. Want to learn how we do it?

Social Marketing

Unlock growth with AI-powered social media management

Social Commerce

Maximize revenue with social commerce

Social Customer Care

Build exceptional customer experiences across every touchpoint

Service Management

Simplify the complexities of consumer service

COMPANY HISTORY

Learn how Emplifi has helped brands build digital experiences for 30+ years

Our journey started in 1995, and as the modern customer experience evolved, so did we. Discover more about our history in this short video highlighting our three decades of experience.

Explore our trends and insights

Learn more about our latest thought leadership, insights, and company news to inform your social marketing, commerce, or care strategy.

Resource Center

Discover the latest social media marketing, social commerce, and customer care trends that could impact your brand.

Press

Read the latest news, announcements, and product updates from Emplifi.

Webinars

Review our slate of insightful webinars or watch one on-demand to hear insights from our experts, partners, and customers.

Bereit, Ihre Social-Media-Strategie zu optimieren?

Emplifi steigert Ihre Effizienz, erhöht Ihren Umsatz und skaliert Ihre Social-Media-Aktivitäten – egal, ob Sie ein kleines Team oder ein komplexes Produkt betreuen. Möchten Sie erfahren, wie? Lassen Sie uns sprechen.

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Was erwartet Sie?

  • Ein Partner, der Ihre Strategie und Ziele versteht
  • Live-Demo, die zeigt, was uns vom Wettbewerb unterscheidet
  • No pressure, just adviceKeine Verpflichtungen – nur wertvolle Einblicke
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Bleiben Sie der Konkurrenz voraus dank benutzerfreundlichen, innovativen Lösungen

Wir sind als Marktführer in den Bereichen Innovation, Kundensupport und Benutzerfreundlichkeit anerkannt.