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Empathy, amplified.™

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Genuine, relevant, and better for everyone

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Our unified platform empowers brands to empathize with customers and amplify the right experiences at every touchpoint.

Social Marketing Cloud

Social Commerce Cloud

Service Cloud

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"Emplifi enables us to offer more comprehensive, real-time support for our flight attendants using their existing in-flight handheld devices. We’ve also uncovered actionable insights into how we can continue to enhance the experience."
Delta Air Lines

Erica Smith, Manager, IFS Technology Delivery

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Just some of our recent awards

Social Marketing Cloud
Award - G2 Crowd Leader (Fall 2022)
Award - G2 Crowd Leader - Enterprise (Fall 2022)
Award - Social Marketing Cloud (MarTech Breakthrough Award 2022)
Social Commerce Cloud
Award - The Sammy 2022
Service Cloud
Award - Service Cloud (G2: Leader - Fall 2022) - Experience Management
Award - Service Cloud (G2: High Performer Enterprise - Fall 2022) - Experience Management
Award - Service Cloud (AI Breakthrough Award - 2020) - Bot

Emplifi CX Cloud

Knowledge

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