Social marketing for customer connection, conversion, and care

With team and budgets stretched, content creation and publishing volumes of content with high velocity — and cost-effectively — is essential. Emplifi Social helps teams create, research, schedule, and publish across all major social channels at scale, with native access to UGC for speed, authenticity, and affordability.

52%of consumers expect brands to respond to their social media questions within one hour (Emplifi/Harris Interactive).

Just some of the brands being empowered by the Emplifi Social Marketing Cloud

"When a big name calls out Domino's, for good or bad, Emplifi allows us to respond quickly. Timely responses ensure we're tuned into our audience and able to maintain personalized relationships and provide positive customer experiences."

Domino's

Terri Haffey

Manager of Customer Care

Emplifi resources you might find interesting

Forrester Consulting Study: Social Marketing Leaders Are In Critical Need of Integrated Data and Agile Technology

Elevate your social media strategy in 2023 with this commissioned Forrester Consulting study conducted on behalf of Emplifi that looks at the top challenges marketing leaders are experiencing, and how they are prioritizing to tackle those challenges.

How to use AI marketing tools to increase efficiency and boost results

AI marketing will reframe processes and people with the rise of platforms like ChatGPT. Explore how breakthroughs like generative AI can integrate and augment your marketing teams.

Emplifi CX Index: Our 3 social media predictions for 2023

What can we expect over the coming months based on the latest insights from the Emplifi CX Index? We dive deeper into three key predictions every social media manager should know today.

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Connect, convert, and care for customers on social — all in one place

Activate your social media strategy with advanced solutions

Monitor competitors, peers, and trends with advanced listening and analytics

Manage, monitor, and care for communities with native social customer care

Project your brand voice authentically with UGC

Engage new audiences with targeted influencer marketing

Jump into the new frontier of social with confidence

Just some of the brands being empowered by the Emplifi Social Marketing Cloud

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