Intuitive platform UI and UX
Unified advanced listening, analytics, publishing, and community tools
Enterprise-class tools to support SSO, governance, and DAM integration
Integrated social bot (omnichannel chatbots)
Integrated social Voice of Customer (VoC) feedback
Integrated omnichannel social customer care to help and support customers
Integration with Emplifi Live Commerce for one-to-one and one-to-many live video shopping